Coaching Model: The S.C.O.R.E.

A Coaching Model Created by James Rosseau
(Executive Coach, UNITED STATES)

S Safe environment, Situation and Success Definition

C Your “Core” and your Course

O Out of You

R Recurring Results

E Emote, Evaluate and Evolve

S Safe environment, Situation, Success Definition

Safe environment:

Emphasize to the client that they are and always will be in a safe environment during these sessions.

We rarely get the time to focus on ourselves, particularly for any material length of time. This is their space to do that.

Situation:

At the onset of a new engagement, during the “fit” session, encourage them to express what is having them begin such an engagement.

1. At the beginning of each session, gain clarity around what they are bringing to the session.

2. Success Definition:

At the very beginning of the engagement, during the “fit” session, gain clarity around what they want to achieve, “big picture” by entering such an engagement. If corporately sponsored, ensured there is alignment around that definition.

At the beginning of each session (to the extent possible), outlines the definition of success is for that session. Get clarity around what that will mean to them and how will they know they have achieved (quantitatively or qualitatively).

 C Your “Core” and your Course

1. Explore and understand the beliefs and values that will guide their path.
   • Confirm beliefs and raise questions relative to potentially limiting beliefs.
   • Affirm values that appear important to them.
2. Explore courses(paths) to the defined success
   • Understand what options the client is open to.
   • Understand what options that client does not want to pursue.
   • Where applicable, create awareness and connectivity to beliefs and values.
3. Affirm the course that the client chooses.
   • Affirm when the client has chosen a path.
   • Gain clarity around what they like about that path.
   • Where applicable, create awareness and connectivity to beliefs and values.

O Out of you 

1. Remind the client that the answers will be coming from them.
   • At the onset of the engagement, during the “fit” session, ensure they have an understanding of what coaching is and is not. (I offer you nothing, whatever you have will have because of you.)
2. Questions: Ask questions to explore, surface and help drive clarity.
3. Reframe and appropriate times to create insights.
4. Awareness: Share observations to further create actionable insights.
5. Power Pause: Allow the client to think through things fully.

R Recurring Results

1. Inquire as to what changes the client sees taking place.
2. Inquire as to what they are going to do and when.
3. Inquire as to how the client will sustain that change.
4. Inquire as to what barriers the client might face in putting that change in place and what they will do to overcome those barriers.
5. Inquire as to what role they would like me to play.

E Evaluate, Emote and Evolve

1. Evaluate: Ask the client if we have met the goals for the session
2. Emote: Understand what the client is feeling relative to the course of action they are taking.
3. Evolve: Ask the client if we are ok to close the session, feeling ready to take the next steps.