So I introduced what I called at that time, "Authentic Learning", and later discovered to be coaching. I assigned each participant a "trainer" to meet with them for an hour a week and support them to achieve whatever goals they had. The results were amazing. Wanting to learn more, I employed a great personal coach, and after 3 sessions knew that this was a fantastic method of bringing about deep sustainable change. Coaching then became a huge part of my life, and changed the way I worked and lived.