Since it's inception, ICA has leveraged the power of voice to voice training. This e-learning style draws on many of the skills essential to coaching mastery - active listening, presence, focus and non judgment. It heightens the observation, learning and practice of coaching competencies. Students learn to attune to what is said and not said, to tone, pitch, and energy, and even the communication clues in a dry cough, a nervous laugh or an unusual pause.
We also pride ourselves on offering the best e-learning possible and staying up with (or even ahead) of technology. So when video technology became available (and easy to use) we added that to the classroom experience.