The Coaching Approach
A. Setting the Foundation & Establishing the Agreement
- The process was started by having a Chemistry meeting rapport was built between the Coach and the Client. The prior interactions ensured mutual trust and genuineness in the relationship.
- In this meeting, the purpose was clearly defined and the goals outlined. An agreement was drawn up between the Coach and the Client.
- At every session, it was clearly outlined that all conversations would remain confidential.
- The outcome that the client wanted to achieve was also established at the beginning of every session.
B. Communicating Effectively
- During the process the Coach was able to help the client explore herself through active, patient and empathetic listening.
- This powerful listening enable the client to share the challenges faced, the beliefs and delve deeper into her psyche to look at whats working and whats not.
- By using powerful questioning and paraphrasing where required, the Coach was able to help the client look at options, reframe perspectives and release judgement. The Coach was always detached and would challenge the client to explore different avenues.
C. Faciltating Learning and Results
- In the entire coaching process, the Coach was able to create awareness within the client about her reality and the actions she needs to take to bring about a positive change in her life.
- Through the process of visualization, the client was able to see the kind of personality that she would love to be and thereby get committed to moving in that direction.
- The Coach also used role playing during sessions in order to create awareness of how others viewed her and what was their perspective. This gave the client deep insights into the actions she needed to take to reach her goals.
- The Coach, over the period of 3 months, kept in regular touch with the client to monitor implementation of action initiatives and ensure accountability to achievement of goals.
Insights for client
Through the entire process, Renuka was able to realise, very powerfully, that all through these years, she had allowed other people’s perspectives to control her life, her thoughts and her actions.
By releasing that, looking within at her innate strengths, she was able to change her perspective about herself and gain her confidence back.
Insights for coach
I believe that all of life is a “perspective”. What I see, may or may not be what the other person sees. These sessions reinforced that belief. By using the coaching process and the various powerful tools outlined by ICA, I was able to co-create a wonderful inner discovery for Renuka. Even today, it gives a warm feeling.
I spoke to Renuka few weeks back. She is now rated as one of the best employees of the Organisation within her group. She is working on one of the sought after projects and has thrown off her glasses by going through a laser eye surgery.
Lastly, the very relevant statement, “After the first few sessions, all of coaching is life coaching” comes to mind and brings a smile to my face. When I first met Renuka, I was very curious to understand what made such a top scorer have such low confidence. The goals we set were all within my domain as a “Behavioural Consultant”. Yet as we delved deeper, I realised that there is much more to the iceberg than just the tip.
And so today, am able to acknowledge myself for having worked with Renuka and supporting her through this life-transformation process.