A Coaching Model Created by Kishore Rao
(Business and Executive Coach, INDIA)
At the first stage the coach and client (unless having worked together in a previous assignment), are relative strangers and the client could be wary of the coach.
The coaching engagement may well have been thrust by the company on the client. This is therefore the right moment and opportunity to spell out a clear agenda for the client and get them to a space of trust and comfort.
To do this the Coach should consider the following:
- Scope of the Coaching Engagement
- Role of Coach and Client
- Duration of the Coaching Engagement
- Frequency and duration of meetings
- Fees for sessions and payment terms
- Cancellation Terms ( if applicable )
- Schedules of sessions
- Welcome Package
- ICF Ethical Guidelines
At Stage 2, the client is clear about the scope of the Coaching Engagement and his/her trust with the Coach would have been established to a fair extent .
The Client would be now more open to share some of the issues that have been challenging him/her. This will set the stage for the client to…..
- Understand client’s issues
- Define Outcomes and Expectations
- Seek Awareness as relevant ( Values, Beliefs, Judgments , Mind Blocks)
- Conduct assessments as necessary ( 360, DISC, MBTI , Strengths Finder etc )
- Address Client’s emotional state relative to issues being addressed ( where relevant)
- Help clients envision their future
At Stage 3, the Client’s comfort and trust with the Coach have enlarged to a large degree, and it’s time to spell out Goals and Objectives in specific measurable terms.
The SMART Goal approach can be put in place here. More specifically….