A Coaching Model Created by Herman Pinto
(Business Coach, UNITED STATES)
B – Background & Introduction
1. It is important to know your client before the session.
The use of:
- Simple research on Social media and the internet
- Personality tests
Will let you prepare for a session. This is similar to a doctor requiring new patients to provide details on their medical history or to have their existing physician send it over prior to a visit.
2. Before the session – Review the Client profile and history – be prepared!
3. Once the session begins,
- Greet the client - suspend judgement – make him/her comfortable.
- Express confidentiality – build trust.
- Provide a summary of the session.
R – Requirements & Goals – The Agreement
1. Identify the requirement – Set the agreement:
- What does the client want to discuss?
- What specifically does the client want to take away from this session?
- What needs to happen during this session for the client to consider it a success?
Identify a goal that is achievable, quantifiable & time-bound.
E – Explore & Engage
1. The goal of this phase is to:
- Establish the current reality. How does the client feel today?
- What is preventing the client from getting to the desired goal?
- What will it take to overcome the hurdles?
2. This is the phase where you get to apply the ICF Competencies, using the coaching skills:
- Active Listening
- Powerful Questioning
- Visualization of desired states.
- Acknowledgement of achievements
3. This is the also the phase where you get to apply the frameworks & power tools as below that you most identify with in the situation:
- Strengths Finder, Wheel of Life, DISC
- Reframing Perspectives
- Identify Guilt & Self Doubt
- Commitment v/s Trying
A – Awareness
1. This is the phase where the client gets to
- Confirm the existence of a problem
- understand the source of the problem and
- sees a likely solution.
This is the Eureka! moment or the Aha! moment. This sets the stage for the next phase.
K – Kick Into Action
1. In this phase the client will need to list out:
- A set of actions to achieve the goal.
- Commit to a plan of action.
- Decide on a set of controls to ensure that the plan is implemented.
- If there are multiple options then one of the actions may be to evaluate and select the best option.
Through – See The Session Through To The End
1. It is important end the session with client feedback:
- What are the takeaways from this session?
- Was this session successful?
- When can we schedule the next session and what action items can we expect to be completed by then?