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You are here: Home » COACH PORTFOLIOS » Coaching Models » Coaching Model: CREATE

Coaching Model: CREATE

2018/02/09

A Coaching Model Created by Helen Burgess
(Leadership and Innovation Coach, ITALY)

Leadership and Innovation Coaching Model Helen Burgess 1

Leadership and Innovation Coaching Model Helen Burgess 2

During contracting the coach works with the client to:

  • Agree the base : confidentiality, non-judgment, permission to challenge …
  • Clarify what coaching is and what it is not (consultancy, mentoring, psychological advice)
  • Define responsibilities: the client brings the topic, the coach manages the process including the needs of all parties (coach, client and organisation)
  • Clarify the desired outcome of the client and measures of success
  •  Identify what are the reasons that make it important for the client

Leadership and Innovation Coaching Model Helen Burgess 3

The coach  builds a relationship of intimacy and support with the client.

  • Creates a safe coaching space where the coach supports and challenges the client
  • The coach shows respect for the client by asking permission to coach sensitive areas and the client always feels in control
  • This relationship allows the coach and client to go below the surface of the topic
  • The coach supports  the client in exploring their relationship with the coaching topic

Leadership and Innovation Coaching Model Helen Burgess 4

The coach explores multiple areas with the client including:

  • The topic, desired outcome, options, resources, new insights and new possibilities
  • The client’s dream – the big picture
  • The whole person:  all aspects of «being», «feeling» and  «doing»

Using coaching skills and tools such as:

Active listening,  presence, powerful questions and direct communication metaphors, power tools and coaching models–  chosen with care and humility

Leadership and Innovation Coaching Model Helen Burgess 5

The client is supported by the coach  to:

  • Design actions that will take the client towards their desired goal
  • Decide on SMART actions (specific, measurable,  achievable, resourced, time- bound)
  • Choose Key Performance Indicators (KPIs) to measure progress
  • Explore available resources to support them
  • Imagine ways to help sustain accountability
  • Celebrate success

Leadership and Innovation Coaching Model Helen Burgess 6

Building and maintaining trust is essential in the coaching process: 5 WAYS TO TRUST

  1. The coach trusts the client:

To bring the coaching topic that is important to them

To have all the necessary resources to create options and find the best solutions for them

  1. The client trusts the coach:

To be professional and ethical throughout the entire coaching relationship

To manage the coaching process according to ICF competencies

  1. The coach trusts the coaching process
  2. The client has trust in himself
  3. The coach  has trust in herself

Leadership and Innovation Coaching Model Helen Burgess 7

The coach supports the client to:

  • Evaluate the progress of the actions
  • Reflect on the status of their chosen actions without judgement or involvement
  • Reflect on what went well, any barriers that got in the way, enablers that helped
  • Cristallise the learnings  and possible insights that arose when the client tried out their chosen actions
  • Notice any increase in self awareness
  • Decide further actions

Filed Under: Coaching Models Tagged With: coach italy, helen burgess, leadership and innovation coach

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