Understanding the differences between judgement and observation is key to masterful coaching. Easier said than done as we often don’t realize we are in judgement. Letting go of our opinion and being more observant are practices that can greatly enhance your ability to effectively coach.
Coaches do not judge the client, but rather offer insight through observation. [Click to Tweet!]
People hire coaches to gain an objective opinion. [Click to Tweet!]
Ask your client for feedback after each coaching session, to ensure that they are receiving what they need to grow. [Click to Tweet!]
(00:05) In coaching we share with our client our observations – not our judgments.
(00:07) Observation is neutral. It is taking in information.
(00:15) Judgment is rendering an opinion. It says, “I think this about that.”
(00:25) In coaching we want to stay squarely in the observing posture.
(00:44) Clients are often stuck by their own judgments so a coach needs to be objective.
(00:49) Case Study: Client Peter is frustration with his team’s lack of participation.
(01:07) Judgment is interpreting Peter’s behavior from your point of view.
(01:22) The coach’s role is to notice Peter’s frustration and ask him what he sees about the situation.
(01:53) Client gets to decide what their role is any situation
(2:08) Coach checks in with client asking what action do you want to take now?
(2:14) An effective coaching session is a learning experience for coach and client.
(2:30) Ask for feedback at end of session to see what ways you can better serve your client.
A judgment is rendering an opinion.
A judgement says, “I think this, about that.” And in coaching, we want to stay squarely in the observing posture. One of the reasons people hire coaches is to get that objective opinion and with least judgment, because often they are doing the judgment all by themselves. They don’t need another person to judge them.
So what does this look like? Let’s say, you have a client whose name is Peter and he comes to you, and he’s having some difficulty getting his team to contribute. They don’t voice opinions, they don’t give him feedback and so he is frustrated. Now a judgment would be,
Wow, your frustration…I hear your frustration and I think it’s coming from the fact that you are frustrated with your team and therefore they are reluctant to speak up.
That’s a judgment.
*Images kindly supplied by Kathryn Grohusky
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