We're Invested in Your Success
Our One Contact Policy means you ask the questions, and we do the running around to find the answers. No passing you from department to department!
Nona Lagarto
Joined ICA: 2017
Nona’s knowledge covers nearly every area of your program from class schedules, to graduation requirements, to portfolio outcomes.
Susan Pocock
Joined ICA: 2010
You will meet Susan towards the end of your studies. She manages the performance evaluation logistics and graduation applications.
Gracy Ye
Joined ICA: 2020
Gracy supports our bilingual students (Chinese-English program) and manages the global learnsite for all learners.
Amanda Christo
Joined ICA: 2009
You will most likely come into contact with Amanda when you first join (via billing) or during your studies with anything scheduling related.
Fanny Fontes
Joined ICA: 2022
Fanny will welcome you as soon as you join ICA, and will support you with any variations you might need to make to your learning journey.
Min Liu
Joined ICA: 2016
Min supports prospective students in Asia by providing information, and answering questions, related to our Chinese and English language programs. Min is a Certified Professional Coach.
Our Support Team are ICA Experts
We appreciate that joining a coach training program is an investment of your time and money, and one you may have considered for a long time. So, our team of support staff are dedicated to making sure you maximise your return on investment by creating a trouble free, learning rich and fulfilling experience.
The role of Front line support isn't a job for just anyone. It requires someone with an enormous bank of knowledge, a calm and steady energy, and a true and natural desire to help. And, our amazing support team are the best of the best. Most of the team have worked with ICA for well over 10 years, which speaks volumes to their expertise and dedication.
Our support team can answer your questions before you enrol, during your studies, and then post graduation in alumni. If they don't know the answer, they will find the right person to answer it for you. This means you only need ask once...we will do the running around!
You can contact our team directly via support@coachcampus.com or submit your questions via the form below.
Which Program to Choose?
When choosing a program it's important to consider how you would like to learn (which might be different to how you have learnt before), what pathway options are available to for further study or credentialing, program value for money, and how the program will fit your lifestyle. To help you make these key decisions, we've shared some insights into our program. Take the Program Selection Quiz to find the program best for you.