Experience a Sample Teleclass with ICA

Teleclasses + Online Learning + Global Community = Our Programs

You can train from anywhere, anytime and you are always supported

About The Class

actp_cl Coaching 101 is a sample of modules and teleclasses taken from our Accredited Coach Training programs. Each month we select a different module and open the Teleclass up to the public. You will learn alongside enrolled students.

If you are considering coach training at ICA then this is a great way to experience our teaching & learning style. And - as a bonus yo can count the hour towards any of our ACTP programs.

Process & Structure


The first 5 minutes of every class is spent welcoming and connecting with students. Our students dial in from countries all over the world so this is often a very interesting process. The trainer will also make a note of who is present and will welcome YOU as a guest.

In this sample Rob Stringer welcomes students [What is Coaching?]

Leon Vander Pole welcomes students. [Reframing Perspectives]


Each teleclass is connected to a PDF module in the ICA Learnsite. It is not essential that you download and read the module before class, but most people do. The trainer will start each class with a presentation of the topic. This will not be a repeat of existing material, but rather a personal and professional interpretation of the concepts and skills presented in the module.

Rob Stringer explores a definition of coaching  [What is Coaching?]

Lorna Poole talks about the role of taking action [Action vs Delay]

Leon Vander Pole on 5 elements of Perspective [Reframing Perspective]


What can we say? We are a coaching school, we HAVE to start each session off by celebrating strengths and acknowledging achievements. Most classes will dedicate 5 - 10 minutes to student sharing.

Rob Stringer invites students to share. [What is Coaching?]

Lorna Poole talks to students at the beginning of [Action vs Delay]


The longest section of our teleclasses is devoted to dialogue. Based on Paulo Friere’s principles of education which in turn builds on the Socratic Method, dialogue education uses questions to stimulate learning and students are actively engaged with the content rather than being dependent on a teacher.

In ICA teleclasses our trainers specialize in asking powerful questions and facilitating dialogue in a way that connects theory with practice.

Lorna conducts an "Action" exercise that students can then try with clients


What can we say? We are a coaching school, we HAVE to start each session off by celebrating strengths and acknowledging achievements. Most classes will dedicate 5 - 10 minutes to student sharing.

There are no audio examples of live role play coaching sessions because our students elect to practice these in private


Not only do our trainers bring their knowledge and experience of coaching into the classroom with their amazing facilitation and training, but they also share resources, books and case studies. They often post these in their private folder in the forum after class for the benefit of students unable to attend

Leon Vander Pole shares a resource on 'Appreciate Intelligence'

Join a Live Coaching 101 Class


Coaching 101 Minutes

Audio Recaps from Live Classes

November 6th 2014

Listen to Audio

October 30th 2014

Listen to Audio

October 23rd 2014

Listen to Audio

October 16th 2014

Listen to Audio

Attending a Coaching 101 class helped me so much with my decision. It is a real
class with real students. Beats
a brochure any day

Alex Stewart (Australia)

Thanks very much for all the info and the passionate but not over-the-top sales pitchy kind of conversation. It was very convincing and welcoming.

Mark Johnson (US)

The Value of  Teleclasses for Learning

In many ways our teleclasses are run like University tutorials. There is a pre-determined topic and an experienced coach trainer facilitates the call. Students are invited to participate in discussion and raise questions or challenges for consideration.

  • Focus on Language & Tone

    Telephone coaching is extremely powerful, possibly even more so than face to face. This is because the coach does not have to maintain eye contact and nod “politely” Rather then can focus in on language and tone. And for the client it is less confronting so they are often more likely to go deeper.

  • Reflective Learning

    Face to face training often involves travel costs and often runs for days. It is what we call “fire hose” training – delivering a whole lot of content in a short space of time. Teleclasses on the other hand, are short bursts of learning that allow for reflection and practice in between. Much better for learning.

  • 'Just in Time' Learning

    There has been a lot written about the benefits of ‘Just in Time’ learning, including the ability to study at your own personal speed and intensity, the ability to join conversations in the forum before or after classes and the flexibility of being able to juggle study around work or family commitments.

  • Learn to Coach on the Phone

    Over 80% of our graduates coach on the phone, so it makes sense to get as much practice as you can in this medium. Our training includes coaching role plays in which one student acts as the coach, and another as the client. The role play then occurs with the rest of the students acting as observers and then sharing feedback. Role playing in teleclasses means you are completely prepared to coach for real on the phone, often way before you graduate.

What is a Teleclass?

A teleclass is a small groups of students gathered gather together via the telephone for the purposes of learning. Teleclasses are highly interactive and an extremely flexible way of learning. Our teleclasses are NOT lectures!

At ICA our 'Bridge lines' operate 24 hours a day, 7 days a week.

You can dial into a
Teleclass from any device.